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Questions We’re Afraid to Ask

Everyone, including me, has questions they are afraid to ask. And instead of asking them and ...
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Training Managers? Here’s a Tip or Two

If you are training managers, here are two tips if you want them to arrive prepared and ...
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Optimizing Training Transfer Tips

For Use with All Participants with Special Application for Difficult Participants Here are ...
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People Don’t Argue with Their Own Data

Effective Tactics for Working with Difficult Participants—and Everyone Else, too
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The Performance Consultant—Trusted Advisor

The Performance Consultant/Trusted Advisor is often called upon to work with senior ...
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My Best Coaching Lesson Ever

Raise your right hand. Now, pat the top of your head with your hand. Now, put your hand on ...
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Training: Don’t Ignore the People Side of the Equation

Historically, we trainers have been drawn into our profession because we are people persons. ...