Managers before training have the number one responsibility for making sure training sticks; however, getting manager buy-in can be difficult. What ways have you found to effectively get managers enthusiastic about sending staff to training and becoming involved in making sure training transfers?
I always have the key management personnel participate in the original "Performance Analysis."
Second, I invite them to an "executive briefing" of 1 to 2 hours. In this briefing I select content that will ensure a fun, powerful, and positive learning experience. These individuals are my best "sales" people to go back and promote the program and send the right people.
Rich Ragan, The Bob Pike Group
