Managers before training have the number one responsibility for making sure training sticks; however, getting manager buy-in can be difficult. What ways have you found to effectively get managers enthusiastic about sending staff to training and becoming involved in making sure training transfers?
I always have the key management personnel participate in the original "Performance Analysis."
Second, I invite them to an "executive briefing" of 1 to 2 hours. In this briefing I select content that will ensure a fun, powerful, and positive learning experience. These individuals are my best "sales" people to go back and promote the program and send the right people.
Rich Ragan, The Bob Pike Group
10800 Lyndale Avenue South - Suite 151 - Bloomington, MN 55420