All New Sessions!

Attend 1 crash course and select any learning session from each time slot.

Wednesday, April 23, 2025

9 am – 12 pm (Pick One Crash Course to Attend)
Amy Saville

Get the basics of virtual design—everything you need to know to quickly create or convert training for online delivery. Discover shortcuts to design interactive virtual training that will delight trainers, audiences, and business leaders.

During this 3-hour crash course, you will:

  • Examine steps to rapidly convert face-to-face content to live online
  • Discuss how design models change for training online
  • Design interactivity that works on every webinar platform
  • Insert CORE components to increase retention (closers, openers, revisiters, energizers)
  • Review strategies to cover the same content in half the time
  • Takeaway a checklist and planning template to guide your design
  • Experience the impact of participant-centered training as it’s modeled to you
Lori Haskins-Crook

Position yourself as a performance consultant in your organization and industry. When performance is the question, more training isn’t always the answer. Learn how to eliminate costly training that doesn’t add value—and start doing the right training, at the right time, for the right people. This crash course gives you the skills you need to earn an influential role shaping training strategy.

During this 3-hour crash course, you will take away:

  • A repeatable 4-step performance consulting process
  • Dozens of strategies to establish credibility for consultants in any setting
  • A simple process to estimate and communicate the value of a project
  • The only 3 levers to align shifting priorities
  • Templates, checklists, and planning tools to manage implementation and stakeholders
Kim Zerby

This 3-hour crash course models Openers, Closers, Revisiters, and Energizers essential to making Zoom work for you and your learners. Learn how to harness built-in platform tools like whiteboarding, chat, video, polling and breakout rooms to sharply increase participants’ motivation and interest in training. Discover what the free tutorials won’t teach you—Creative Training Techniques® to teach twice as much in half the time!

During this 3-hour crash course, you will:

  • Harness Zoom’s built-in tools like whiteboarding, chat, video, polling and breakout rooms
  • Explore techniques to foster active learning as they’re modeled to you
  • Experience Openers, Closers, Revisiters, and Engergizers essential to making Zoom work for you and your learners
  • Discuss how to set up, facilitate and debrief learning activities online
  • Takeaway templates and activities with step-by-step instructions
Becky Pike Pluth

This crash course will help you master the art of virtual meetings whether you’re tech minded or not. These essential skills will help any professional who facilitates online meetings or manages remote/distanced teams.

In this 3-hour crash course, you will:

  • Identify different types of virtual meetings and how to conduct each kind
  • Select the best meeting plan, who should attend, and how often to meet
  • Discover 10 deadly sins of virtual meetings and how to avoid them
  • Discover skills to impress audiences with your command of the virtual room
  • Discuss strategies to involve people so no one dominates or drops out
  • Utilize a checklist of what to do before, during and after to make virtual meetings productive, even refreshing
Becky Pike Pluth

Online meetings, trainings, and pitches all have unique challenges that occur due to technology and distance. In just three hours, learn the skills you need to present like a pro to virtual audiences with ease!

During this 3-hour crash course, you will:

  • 7 ways to deliver a better video conference
  • Myths and Truths of presenting virtually
  • Techniques to use and lose when presenting virtually
  • Unnecessary distractions—and how to eliminate them from your environment
  • An incredible artificial intelligence practice tool that gives you instant feedback
  • How to effectively field Q&A
  • A formula to structure your message, open strong and close on time
1 pm - 2 pm (Pick One Session to Attend)
Amy Saville

Ready to turn training investments into measurable results? Discover proven strategies that help employees confidently apply new skills on the job, long after the training ends. This session will share practical tools to bridge the critical gap between classroom knowledge and workplace performance.

Learning Objectives:

  1. Identify common barriers to skill application in the workplace
  2. Incorporate elements of real-world application and practice in virtual training.
  3. Review strategies that reinforce application on the job.
  4. Create a work culture that promotes continuous learning and skill application.
  5. Review performance evaluation tools that measure the transfer of learning to on-the-job performance
Collin Carroll

“Are we sure this trainer’s really an expert?” Whether it’s fair or not, that’s what learners instinctively wonder when they see a trainer with their head buried in their notes. So how can we as trainers demonstrate our true expertise on our subject matter by no longer over-relying on our notes? And how do we present with confidence, even without notes, in a way that doesn’t feel memorized, rote and over-rehearsed?

Learning Objectives:

  1. Examine how presenting without notes boosts learner engagement
  2. Analyze common mistakes trainers make when trying to speak without notes
  3. Apply tips for how to present without notes and make it look easy
Becky Lunders

We’ll take trainers on a journey beyond their comfort zones. Through reflection, active participation, and real-time strategies, participants will leave with practical steps to push their comfort zone to make training more dynamic, engaging, and growth-oriented.

Learning Objectives:

  1. Explore Comfort Cove and why it’s essential to step outside the Comfort Zone
  2. Face the familiar by mapping your personal Comfort Zone Triggers
  3. Equip yourself to venture into the uncomfortable with the Explorer’s Backpack
  4. Set Milestone Markers to manage the unknown and create a plan
3 pm - 4 pm (Pick One Session to Attend)
Kim Zerby

Mirror, mirror on the wall, who's the fairest online participant of all? After Snow White was exiled into a dangerous forest by her evil stepmother, she is met by seven dwarfs with big personalities: Grumpy, Doc, Sneezy, Happy, Sleepy, Bashful, and Dopey. By understanding the personalities of the Seven Dwarfs and comparing them to common difficult behaviors seen in online training, we will learn how create a positive learning environment and foster engagement. Having all our participants singing: Heigh-ho, heigh-to, it's off to work we go!

Learning Objectives:

  1. Recognize the seven most common difficult online behaviors
  2. Analyze relationship-building strategies that work with diverse learners
  3. Apply specific strategies to manage each behavior
Becky Pike Pluth

Are you ready to dip your toes into AI for training, but feeling a bit intimidated? This session is an introduction for trainers, a friendly starting point. Whether you tap into AI to design innovative training programs, automate tasks, or personalize the learning experience, it all begins with leveraging prompts.

Learning outcomes:

  1. Explore how AI is disrupting the training landscape
  2. Discover which tools to use and how to use them
  3. Practice a step-by-step process for writing prompts
Becky Lunders

The law of attraction helps trainers master the art of engaging learners in a virtual environment. Like magnets, the session explores the push and pull factors of engagement, helping trainers create a powerful draw to connect and retain their learners' attention using innovative Zoom tools and methods.

Learning Objectives:

  1. Compare how virtual trainers use strategic “push” and “pull” moments to build connection
  2. Adopt engagement tools that act like magnets, drawing learners in with interactions and moments of focus
  3. Collaborate to explore how thoughtful design helps reduce “repellent” moments and maximize “attraction” for an impactful learning experience

Thursday, April 24, 2024

9 am - 10 am (Pick One Session to Attend)
Amy Saville

A popular tool for assessing learner knowledge and attitudes is a multiple choice test. But how many of us know the ins and outs of effective multiple choice questions?  In this session, we’ll explore best practices in question design, learn techniques for assessing higher-order thinking skills, and gain practical strategies for avoiding common pitfalls.

Learning Objectives:

  1. Explain the key components of an effective multiple choice question
  2. Apply best practices for writing clear, concise question stems
  3. Develop plausible distractors that challenge learners and reveal common misconceptions
  4. Craft multiple choice questions that assess higher-order thinking skills using Bloom's Taxonomy
  5. Identify and avoid common pitfalls in multiple choice question design
  6. Align multiple choice questions with specific learning objectives and course content
Lori Haskins

Whether you’re sparking creativity, challenging thought, or fostering collaboration, inclusive openers make the "O" in DiSC-O truly shine! With creative openers designed to engage different communication styles across the entire DISC Profile spectrum, you will be dancing with ideas.

Learning Objectives:

  1. Discuss the benefits of adding variety to your training activities
  2. Identify openers tailored to different learning styles
  3. Experience at least four new openers you can apply to content of your own
Marc Ratcliffe

Good presentations should aim to maximize learner engagement and involvement. But this doesn’t come without its challenges. Even the most experienced trainers can be thrown off balance in difficult moments. As a presenter, you can avoid “deer in headlights” moments by developing the capacity to stay cool and think on your feet. This session explores 10 ways to boost your presentation skills that will directly influence learner engagement and retention during training, while also offering strategies for managing difficult situations with poise and calmness.

Learning Objectives:

  1. Explain the role of presenter
  2. Examine factors that impact presenters effectiveness
  3. Identify 10 ways to boost presentation skills
  4. Describe strategies for overcoming difficult situations when facilitating training
11 am - 12 pm (Pick One Session to Attend)
Tyler Moberg

Discover how to unlock AI’s potential with basic prompt engineering skills that work across any platform. In this hands-on session, you’ll learn to craft prompts that drive engagement, enhance training sessions, and streamline workflows. Explore strategies to build your own Prompt Pack—a versatile library of prompts tailored for your training needs. You’ll also cover basic safety tips to ensure ethical and responsible AI use. Whether you’re a beginner or more experienced, you’ll leave with practical, ready-to-use prompts to transform your training.

Learning Objectives:

  1. Apply foundational prompt engineering techniques in prompt design
  2. Develop a personalized trainer prompt pack
  3. Integrate ethical and safety considerations into prompt design
Marc Ratcliffe

When not presenting face-to-face, your presence is reduced to a thumbnail on a screen, which means you must work a little harder to attract and maintain the interest of your audience. To cut through the noise, your virtual presentation needs to hook your audience from the start, keep them engaged throughout and deliver a highly memorable message to drive lasting retention. This session explores how to attract and sustain the audience’s attention by combining dynamic storytelling, high-impact imagery, meaningful interaction, and a host of relevant learning activities.

Learning Objectives:

  1. Outline how to use storytelling to attract and sustain attention
  2. Identify how to incorporate high-impact imagery to prime learners’ brains and spike their attention
  3. Describe how to create meaningful interaction within virtual training
  4. Identify at least fifteen (15) ways to make virtual training more memorable.
Becky Pike Pluth and Kim Zerby

Co-facilitating a session is like a dance. Both partners need to coordinate and pay attention to what the other is doing. Becky and Kim have advice on how you can be the best Batman to your partner’s Robin (or vice versa).

Learning Objectives:

  1. Explore ten techniques for co-facilitation
  2. Discuss five deadly sins of team teaching
  3. Take away your own co-facilitation checklist
1 pm - 2 pm (Pick One Session to Attend)
Kim Zerby

Hybrid workplaces change the learning landscape by bringing a brand-new set of challenges to learning and development. To ensure participation of all learners in a hybrid environment, trainers need to find creative solutions to make sure everyone is heard, seen, and included.

Learning Objectives:

  1. Discuss benefits vs bewares of hybrid training
  2. Build effective communication skills among learners, regardless of their location
  3. Discover strategies to keep both remote and in-person participants engaged and motivated
Becky Pike Pluth

Move over Oprah, it’s time for Becky’s favorite things: training edition. If you don’t have time to hunt for the best (and often free) resources, this session may be for you. From websites to podcasts to publications to gurus, we’ve got you covered.

Learning Objectives:

  1. Identify industry thought leaders and free training resources
  2. Discover the five items you’ll never want to train without
  3. Build your own go-to list of favorite training resources
Becky Lunders

This session blends storytelling, creative exploration, and hands-on application, ensuring participants leave ready to transform their slide decks. Often, we hear, “I have to use this slide deck.” Or do you? Learn how to deliver the content in a way that increases retention and doesn’t put people to sleep!

Learning Objectives:

  1. Identify roadblocks that get in the way of effectively using slides
  2. Distinguish the difference between information delivery and learner retention
  3. Adopt brain science-supported hacks to make your content more sticky
  4. Apply creativity to boring slides and experience the impact
3 pm - 4 pm (Pick One Session to Attend)
Tyler Moberg

The key to success isn’t just about how feedback is given—it’s about how you receive it. While most organizations and trainers focus on delivering feedback, true growth happens when you can process and apply feedback effectively. In this session, you’ll explore the benefits of feedback, identify the biggest challenges in receiving it, and discover the 7 secrets to receiving feedback. With practical strategies and real-world practice, you'll leave ready to fuel your personal and professional growth by turning feedback into a powerful tool for improvement.

Learning Objectives:

  1. Identify common challenges that hinder the ability to receive feedbac
  2. Examine 7 proven strategies to better receive feedback
  3. Develop an action plan to apply 3 new approaches to receive feedback
Collin Carroll

You could deliver an incredibly engaging, insightful and practical training. But if you don’t finish strong with a memorable closer, your learners will miss out on the chance to distill everything you’ve taught them into their most urgent takeaways… and commit to game-changing action steps. Come discover a new framework for creating unforgettable closer activities, while finding inspiration from many of the greatest rock bands of all time… from Aerosmith to ZZ Top.

Learning Objectives:

  1. Experience various creative closer activities that help your learners remember your content and put it into practice
  2. Assess common mistakes trainers make at the end of their sessions that lead learners to forget (and never use) the content
  3. Practice applying engaging closers that help your learners retain your content, envision positive change, and discuss key action steps
Amy Saville

Sick of awkward silences and reluctant participants during role-play exercises? Discover how to transform training hesitation into enthusiastic participation! This dynamic hour will revolutionize your approach to role-play, whether you're training in-person or virtually.

Perfect for trainers who want to banish the eye-rolls and "not another role-play" groans, this hands-on session reveals proven techniques to get even your most reserved learners actively involved. Learn the secrets to creating safe, engaging scenarios that actually stick—no more forced, cringe-worthy moments!

Learning Objectives

  1. Create role-play scenarios that people actually want to participate in
  2. Master the art of making virtual role-play feel natural and effective
  3. Transform nervous participants into confident contributors
  4. Harness digital tools that make online role-play seamless and engaging
  5. Design powerful debrief techniques that cement learning

Earn Your Creative Training Techniques® Certificate

  • Demonstrate your commitment to training excellence
  • Develop new skills to enhance professional growth
  • Open doors with a new credential on your resume
  • Receive a certificate of achievement to proudly display
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