Reduce Tension to Increase Retention

September 14, 2023 | Recording

Do you welcome learners with background music, coffee, hand-drawn posters, intentionally arranged seating, and risk-free icebreakers? Do you give them choices (a.k.a. power), even over small details like team names, marker colors, and agenda priorities? Even a detail as small as a road map and schedule brings adults in-the-know and provides the feeling of control they crave. These are examples of reducing tension to increase retention—best practices at The Bob Pike Group.

During this 1-hour webinar, you will:

  • Discuss common barriers to learning you can easily overcome
  • Explore the benefits of a tension-free learning environment
  • Select specific techniques to reduce tension and increase retention
collin carroll


Collin Carroll

Training Consultant
The Bob Pike Group