Dealing with Difficult Participants

"Are we there yet?" Kids get restless and eventually stir trouble from the backseat on long road trips. In the same way, participants wonder, "Are we done yet?", when they’re kept to the “backseat” on webinars. But with the right techniques, you can harness your audience into the driver’s seat for an exciting virtual training. In this session you’ll identify difficult online training behaviors and specific strategies to minimize, redirect and cleverly overcome them without breaking a sweat.

During this free, 1-hour webinar, you will:

• Identify difficult behaviors in online training
• Investigate strategies to minimize disruptions and cleverly redirect
• Determine specific techniques to overcome difficult behaviors without breaking a sweat

Speaker:

Kim Zerby

Training Consultant

The Bob Pike Group