Dealing with Difficult Behaviors


May 9, 2019 -11:00 AM-12:00PM CT

What do the Latecomer, the Know-it-All, the Blabbermouth, and the Texter all have in common? Each has the potential to run your class off the rails. Experience specific coping strategies and techniques to help you redirect disruptions and keep everyone engaged.

In this virtual training, you will:

  • Discover 8 tactics to prevent poor participant behavior before it occurs
  • Examine a reframing process to transform “prisoners” into “learners”
  • Explore 5 strategies to minimize objections to learning solutions
Erin Web-1-1


Erin Fullerman

Training Consultant
The Bob Pike Group