The third edition is going to sell even more…because things have changed more. In addition to totally revising the first ten chapters and insuring that each is totally current with the latest research, techniques, and technology I've also added six brand new chapters to the book. That's over 300 pages of immediately practical and useable information for your everyday training efforts.

In this new edition of the book you'll learn:

• The three most important new (and old) considerations in choosing the right setup for your meeting room - p.102
• The three tests of an effective opening - p. 224
• Five techniques for getting people back from breaks on time - p. 35
• Five performance solutions that should be considered before training! - p. 10
• The importance of "chunking" content to insure understanding, retention, and application - p. 218
• Three tests of an effective close - p. 223
• The three leading indicators of performance problems p. 11
• How participation can actually increase control within the classroom environment p. 14
• How involvement can actually reduce training time p. 14
• The two critical things can an advisory board give you that will increase your training's impact p. 22
• The four things you can look at to help you understand the trends and needs of your organization and industry p. 31
• The two radio stations all participants are tuned to - and how we can use this to increase training's transfer p. 36
• How the KILI formula helps you create training totally targeted to your audience. P. 23
• The ideal room setup for 90% of your meetings p. 39
• How to use the KFD formula to insure clarity and focus in every program p. 39
• Five steps to creating in-depth content on almost any subject p. 41
• How to build the RIVR principle of recognition into your training - and why most of it can and should be done by participants themselves p. 59
• Eight types of nonprojected visuals - and why using them can create greater retention than either PowerPoint or overhead transparencies p. 73
• Apply the EAT process to learning and why it is the most powerful of the three processes p. 111
• How to use the "Ultimate Visual", windowpaning, to insure complete retention of key content in virtually every learner p. 93
• How to use the Instructional Design Grid to increase the clarity of your learning outcomes and to insure you're selecting the right methods to achieve them. p. 116
• Thirty-six alternatives to lecture and how to build them into your training without major redesign p. 118
• Seven steps for creating powerful projects, case studies, and role plays p. 125
• Three powerful ways to approach role plays and why using them will eliminate the five major barriers role plays can create p. 126
• Thirteen types of participant-centered materials to build into your program - and why each is important p. 146
• How to build the seven concepts of memory into your learning activities - and why each is important p. 166
• Thirteen key questions to ask when selecting an outside vendor for any training project p. 193
• Eight questions to ask before you modify and adapt an "off the shelf" program to meet your needs p. 197
• Ten questions to ask before choosing and using any learning instrument (and which one is the most critical) p. 215
• The three most critical (out of nine) "moments of truth" in insuring training transfer - and twelve strategies for making sure that your training does p. 226
• Fourteen ways to make technical training come alive and produce results p. 240
• Why room setup is so critical for computer training (and why most computer learning labs actually create barriers to learning) p. 249
• Two powerful ways to make poor computer reference manuals "user friendly" - and participants do both of them p. 252
• Six powerful methods for accelerating learning and application in your computer training p. 253
• The cardinal test for determining eLearning content p. 259
• Ten basic strategies for creating greater involvement and transfer of online learning - whether synchronous or asynchronous p. 263
• How to avoid the twenty-two deadly sins that cause people to walk out, send letters of complaint, and otherwise sabotage your training efforts p. 279
• Seven keys to classroom management - and how following them will decrease your stress and improve your results p. 270

And much, much more. For more than thirty years I've been working with both trainers and educators to help them achieve results from their teaching efforts. This latest edition of the handbook incorporates the "best of the best" of everything we've learned over those years to help you achieve the results that you want for your own training efforts.