Performance Consulting

Program Overview

Struggling to get your organization to consider the training department as more than a mere provider and more of a trusted advisor? Would you like to be the first call instead of the last resort? Part of that culture change comes with asking great questions, identifying business plans, and getting management buy-in. Secure your position in training by not being an "order taker" but discovering the qualities of being a strategic partner.

You'll discover the importance of having a "pain conversation". Based on Bob Pike's 40+ years of experience, you will discover:

•  17 questions Bob asks clients about their perceived needs
• A proposal process you can use to make a intangible like performance solutions tangible
• The meaning, alternatives, and strategies behind Bob's statement, "when performance is the question, training is your sixth answer"

Following this course you will be able to:

• Increase your personal value as a performance consultant/leader in the line manager's eyes and drive value to secure senior management endorsement
• Build confidence in the trainers' ability to work as a partner with their clients
• Understand the difference in roles between an "order taker" and a "strategic partner"