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Liz Wheeler Looking to go back to school? Despite the recession, companies are still hiring and paying those with graduate education much higher salaries than those with only undergraduate degrees. Here are some options that might look attractive... Haider Imam Would you describe yourself as a workafrolic, capable of entertrainment of the highest value, greeting every problem as a delightmare? Haider Imam explains some fantastic new training terms. Mike Song, Tim Burress, Vicky Halsey Bestselling authors Mike Song, Tim Burress, and Vicki Halsey of The Hamster Revolution outline ways to cut through the clutter to create shorter, more effective meetings using P.O.S.E.:
The key to reducing meeting time is to P.O.S.E. the right questions before accepting an invitation to an optional meeting:
Jackie Freiberg Blow the Doors off Sales-as-Usual
We recently ran into an MVP who is blowing the doors off sales-as-usual. Jenny Allen is a sales manager for the Manchester Grand Hyatt San Diego. She sells meeting space for a living. Jenny is one of 20 managers, her sales goal last year was to close 7.4 million and she closed at 12 million.
When we talked to Jenny she humbly shared her 100% closer rate! Not bad stats for a woman who’s been in the business for only three years. So what is so unique about Jenny? Is it the site? Well, the Manchester Grand Hyatt is pretty cool, but to be honest there are a lot of cool sites in San Diego. So no, site alone isn’t it! We think it has everything to do with being a player.
Dr. Will Thalheimer A note from Bob Pike: Who said, “You can fool some of the people all of the time, and all of the people some of the time, but you cannot fool all of the people all of the time”? Was it: Bob Marley, Abraham Lincoln, P.T. Barnum -- or somebody else entirely? Read on and see if you can find the connection between this quote and this insightful article (the answer is at the end!) Bob Pike CSP, CPAE Without risk there is generally scant reward. That truism hit home when I was invited to make a presentation at an international conference in Amsterdam, Holland. The presentation was to be simultaneously translated in three languages. I expected about 100 people in each of my four sessions on four different topics – leadership, problem-solving, training techniques, and marketing strategies.
I received much pre-presentation advice from people familiar with the conference. My group involvement techniques, according to these people, wouldn’t work well when applied to people speaking different languages. And the more reserved Europeans, they said, expect formal presentations; they would turn their noses up at a suggestion to openly participate in the manner American groups do. They also suggested I drop most of my American-based illustrations and anecdotes, implying they would get lost in the cross-cultural abyss. Bob Pike CSP, CPAE a simple, fictionalized story, provides an engaging tale in which Bob Workman discovers why fun at work is important; involves his employees in developing ideas for a fun workplace; and develops a systematic approach to measuring the workplace benefits of fun, among other things. This is an excerpt from the fable where Bob’s team leaders start taking on the mantle of responsibility for enjoyment at work. Janice Horne Don't just tell participants your information. How bland! Use another version of AAA to validate the experience in the room, highlight information, and have them act upon what they've learned. “Train-the-Trainer Specialist Certificate Program”
Facilitated by The Bob Pike Group through the
University of MN College of Continuing Education
The U of M and The Bob Pike Group have partnered to offer one of the most comprehensive train-the-trainer certificate programs available - starting this September 2008. Using research-based, field-tested, creative training strategies, you will learn how to effectively manage and influence people in educational and training situations. The highly interactive and engaging courses in this certificate focus on: training facilitation skills, participant-centered methodologies, presentation skills, design strategies, confidence building and more. Nan S. Russell The message came from Human Resources. There's nothing to worry about with the newly announced organizational changes and pending merger, it reassured. The changes will be good for the company and good for the people who work here, it coached.
I've seen a couple dozen messages like this during my career. In fact, I've even crafted a few. I've been through mergers, acquisitions, downsizings, organizational changes, personal career set-backs and a myriad of new corporate initiatives. And the best lesson I learned from all of them?
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