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January 24, 2007 • Liz Wheeler You've probably been caught in a high-stress situation—perhaps a tear in the seam of your one pair of presentation slacks just before the beginning of a seminar, or your last bulb wears out on the only archaic form of technology the seminar site had to offer--what solutions did you come up with to save the day?
In the November ezine, we requested your ideas in putting together a trainer's emergency toolkit—small items to pack in case of emergency and the MacGyver items that come in handy and save the day when coupled with a few other items. Here are the results of your submissions.
October 23, 2006 • Liz Wheeler You've probably been caught in a high-stress situation--perhaps a tear in the seam of your one pair of presentation slacks just before the beginning of a seminar, or your last bulb wears out on the only archaic form of technology the seminar site had to offer--what solutions did you come up with to save the day?
In the November e-Zine, we want to put together a trainer's emergency toolkit--small items to pack in case of emergency and the MacGyver items that come in handy and can save the day when coupled with a few other items...
September 6, 2006 • Kathy Dempsey Amsterdam - the perfect place to rest and break up the long 10,000 mile trip to Africa. Or so I thought! After visiting the famous Anne Frank house, I roamed down streets, canal after canal. Thinking this may be the last time I'd be able to check email, I darted into an internet cafe, unsnapped my backpack belt from around my waist, and carefully placed my bag under my chair and sat down to work. Suddenly, I looked around and my backpack was gone!
My heart sank into the pit of my stomach as my psyche began to catalog what had vanished. My passport, all my money, credit cards, bank cards, traveler's checks, my camera, video camera, medications, jewelry, itinerary, plane tickets, lizard key chain complete with keys, and my precious 2005 journal. August 7, 2006 • Bob Pike CSP, CPAE To demonstrate the importance of listening skills in dealing with customers via telephone, Shari Petrak, a liability claims training specialist, Nationwide Insurance Colombus, Ohio, pairs off participants and designates one person in each pair as the “sender” and the other as the “receiver.” August 7, 2006 • Bob Pike CSP, CPAE Becky Bowman of the Clarke County Board of Commissioners, Athens, Ga., stretches her budget by collecting end rolls of newsprint paper discarded after production at a local printing plant. The large sheets of paper lend themselves well to group activities, large flip charts, and many other uses. August 7, 2006 • Bob Pike CSP, CPAE What are the Top 5 mistakes that cause people to walk out, ask for their money back, send letters of complaint, and in other ways torpedo your speaking, presenting and training efforts?
Over the years, I've asked audiences for their list of deadly sins that cause them to tune out the presentations that they have attended. Here are the top five of the 22 that have come up repeatedly. July 12, 2006 • Bob Pike CSP, CPAE Training, and reviewing, doesn’t have to be dull…but it’s so easy to make it that way. And yet, intersecting information with review creatively doesn’t have to be time consuming either in the preparation or the presentation.
What’s the point of training? Training is never just for training’s sake—the whole point in training is the outcome. One of the training keys to unlocking those results is Review and Revisit (which also happens to be the “R” in our CORE*).
June 7, 2006 • Bob Pike CSP, CPAE The following Creative Training tips work well with at least two learning styles. The three generally-accepted umbrellas for learning styles are: auditory learner, visual learner and kinesthetic learner.
Passing the Hat: Tip #5 from Optimizing Training Transfer
One way to ensure participants get a chance to share what they’ve learned is by “passing the hat,” says Rick Bennett, a team leader trainer at CSARC in Windsor, CA. After a topic is covered... May 14, 2006 • Bob Pike CSP, CPAE QUESTION: What ideas would you have for making handouts more fun and interactive?
These are the guidelines we use with our clients in preparing presentation handouts: May 14, 2006 • Bob Pike CSP, CPAE One thing that's always important is connecting with your participants. I believe they need to know that we're teaching from prepared lives as well as prepared lessons…and that we are there to benefit them.
Here are eight tips for doing a better job of connecting with your next group.
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