Tips for Fun and Purposeful Participant-centered Online Training
By Liz Wheeler
Some learning and development specialists avoid the term "webinar"
because of the negative connotations associated with it-like a lecturer reading
from hundreds of branded slides for three hours. While many in academia might
find this completely acceptable, The Bob Pike Group believes that just because
you've put the information out there, in a somewhat formidable method, doesn't
mean your trainees have learned it.
Just like face-to-face, classroom-based learning, webinars should
be interactive. And studies show, it needs to be twice as participative. Becky
Pike Pluth and others in the field recommend having some form of trainee involvement
every four minutes. "Based on my experiences with webinars and research I've done,
the average length of time a learner stays engaged before getting distracted
and begins a new task is 4 minutes," Pluth said. "This means that, unless I
want to lose my learners to email and online bill-paying, I need to engage
participants every 4 minutes.
"Interaction comes in various forms," Pluth continued. "Learners
might read, write in a workbook, type on the whiteboard, reflect, listen to
different voices, poll or chat."
Pluth, author of Webinars with Wow Factor, also helped develop our
Webinars that Work workshop.
"A webinar is an online seminar that allows people from
around the world to connect in a virtual classroom and share information via
the internet," Pluth said. If you are looking at designing and delivering a
webinar, "preparation to do a webinar starts with understanding what it is and
how it should look, sound and feel. If you haven't already participated in at
least one webinar, it would be to your advantage so you can fully understand
what a webinar is and what some platforms are capable of. You may also discover
for yourself why I recommend involving your participants so often. Many
webinars are deathly dull."
"A well-crafted lecture only requires low-level
comprehension where a listener may write down notes, but he is left unchanged,"
Pluth continued. "Active learning activities go back to the teachings of
Socrates. It puts learners in a position where they are the ones doing the
work. They are experiencing the technology, the problem, the product. Active
learning involves the learner and compels them to read, speak, listen, think
deeply, write (fill-in-the-blanks and separate notes pages on the whiteboard or
chat area), brainstorm, problem-solve or even laugh. Active learning requires
thinking."
Pluth has been involved with the development of webinars for
several years now and created dozens of activities and exercises to use in her
sessions. One of those exercises, Frozen Acronyms, is one of the other articles
in this ezine.
If you'd like more information on how to design and deliver
a webinar that meets your objectives, helps learners retain information and
leaves your participants pleasantly surprised at how quickly the time passed,
contact us at 1-800-383-9210 or email Cindy at csheffield@bobpikegroup.com.
Information on our Webinars that Work workshop is available here.