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Twitter's Place in the World of Training
By Bob Pike CSP, CPAE

This article was written by Bob Pike and first appeared on his blog earlier in August 2010. To read more articles from Bob's blog, in which he comments on current events and their relevance to training, click here.

 

"Engagement in learning is critical. Often it is the difference between impact or irrelevance," said Terrence Wing of LiquidLearn in the August edition of Creative Training Techniques newsletter. Wing's article described practical training uses for Twitter in the training classroom.

 

Twitter can provide real-time feedback to the trainer. Have you ever had trainees complain to one another about the room temperature-but not inform the trainer? Some just suffer silently, not wanting to interrupt the instructor or are feeling too shy to initiate the contact. Twitter will also allow participants to make comments on the relevance of the material being covered or the confusion a topic might be creating. Twitter then allows the instructor or a monitor to address those issues. It's another way to create the "Ask-It Basket" for questions.

 

Twitter posts or "tweets" also can provide a direction for the conversation. In recent conferences I've attended, I've noticed how Twitter has provided a platform for some to take notes of the sessions they're attending while providing great training tips to those who weren't able to attend either that session or that conference at all. These tweets also open the opportunity to converse with people you've never met before but share similar interests in the given topic.

 

This year, our annual conference will be using Twitter for these reasons and more as another engagement tool. The hashtag we'll be using is #BPG10. We'll be monitoring tweets live outside of the sessions so you can see what comments are being made and tweet-up with those you may have connected with in the Twitterverse prior to the conference. We'll also have a session on how social media can be used to supplement your training for follow-up, feedback and more.

 

Twitter is also unique in the training world in that it can be a great place to get a quick and short answer. Where else is a trainer limited to only 140 characters?

 

If you want to become familiar with Twitter before the conference in mid-September or perhaps want to follow the tweets even if you're unable to attend, here are some of the key players at The Bob Pike Group on twitter.

 

You can find all of us at http://twitter.com. Create a free account and then you can search for us at the following usernames:

Bob Pike, founder and chairman of The Bob Pike Group: @BobPikeCTT

Becky Pluth, our vice president of training and development: @PluthB

Scott Enebo, one of our experts and training consultants: @SEnebo

Our corporate Twitter account which has training tips and more: @TheBobPikeGroup

 

If you don't want to create an account, but want to dip your training toes in the Twitter waters, you can view our tweets at http://twitter.com/TheBobPikeGroup and replace the information after the last backslash with the usernames listed above.


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As one might imagine, The Bob Pike Group always is looking for ways to make training relevant while still maintaining its participant-centered focus. When doing training online, that focus is even more critical as holding the participants' attention is more difficult to do. A few years ago, Becky Pluth came across Raptivity, a software that now has about 250 templates for creating interactive exercises for online training.
In July, The Bob Pike Group will begin one of its newest workshops which provides a basic understanding of what elearning is and how to make it participant-centered. The highly-interactive course provides a primer for terminology, tools, and technology and demonstrates best practices for how to best implement elearning and webinars.
Scott Enebo, a BPG trainer, answers a reader's question, "I would like to develop my trainers to transition from instructor-led training to webinar training. I am looking for a "curriculum" to help me do that. Can you offer any resources to guide me?"

 

 



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