Twitter's Place in the World of Training
By Bob Pike CSP, CPAE
This article was
written by Bob Pike and first appeared on his blog earlier in August 2010. To
read more articles from Bob's blog, in which he comments on current events and
their relevance to training, click here.
"Engagement in learning is critical. Often it is the
difference between impact or irrelevance," said Terrence Wing of LiquidLearn in
the August edition of Creative Training
Techniques newsletter. Wing's article described practical training uses for
Twitter in the training classroom.
Twitter can provide real-time feedback to the trainer.
Have you ever had trainees complain to one another about the room
temperature-but not inform the trainer? Some just suffer silently, not wanting
to interrupt the instructor or are feeling too shy to initiate the contact.
Twitter will also allow participants to make comments on the relevance of the
material being covered or the confusion a topic might be creating. Twitter then
allows the instructor or a monitor to address those issues. It's another way to
create the "Ask-It Basket" for questions.
Twitter posts or "tweets" also can provide a direction
for the conversation. In recent conferences I've attended, I've noticed how
Twitter has provided a platform for some to take notes of the sessions they're
attending while providing great training tips to those who weren't able to
attend either that session or that conference at all. These tweets also open
the opportunity to converse with people you've never met before but share
similar interests in the given topic.
This year, our annual conference will be using Twitter
for these reasons and more as another engagement tool. The hashtag we'll be
using is #BPG10. We'll be monitoring tweets live outside of the sessions so you
can see what comments are being made and tweet-up with those you may have
connected with in the Twitterverse prior to the conference. We'll also have a session on how social media can be used to supplement your training for follow-up, feedback and more.
Twitter is also unique in the training world in that it
can be a great place to get a quick and short answer. Where else is a trainer
limited to only 140 characters?
If you want to become familiar with Twitter before the
conference in mid-September or perhaps want to follow the tweets even if you're
unable to attend, here are some of the key players at The Bob Pike Group on
twitter.
You can find all of us at http://twitter.com. Create a free account
and then you can search for us at the following usernames:
Bob Pike, founder and chairman of The Bob Pike Group: @BobPikeCTT
Becky Pluth, our vice president of training and
development: @PluthB
Scott Enebo, one of our experts and training consultants:
@SEnebo
Our corporate Twitter account which has training tips and
more: @TheBobPikeGroup
If you don't want to create an account, but want to dip
your training toes in the Twitter waters, you can view our tweets at http://twitter.com/TheBobPikeGroup
and replace the information after the last backslash with the usernames listed
above.