Provide Self-learn Opportunities
August 9, 2010 • By Bob Pike CSP, CPAE
Many training departments seem to have a hard time
justifying themselves to the mainstream aspects of business. Not because
training isn't necessary, but because trainers may not be well-prepared to show
their essential role in improving the company bottom line.
In theory, everyone knows education is a good thing,
self-improvement, blah, blah, blah. The denotation of trainin
g is a good thing-continuous
(over a lifetime-not just a one-time event) learning in order to improve efficiency,
speed and creativity in how a task gets completed. But somehow, along the way,
the connotation of "training" became negative, like a money-sucking leech on
corporate cash flow. Many corporate trainers don't know how to respond to that
argument.
An April article in the United Kingdom's Daily Telegraph said engaged employees
tend to function at higher levels over time and help boost productivity. One
way to engage employees is through training. The logic of the implementation of
this is a basic if-then statement. If you can engage your employees through
training, then engaged employees will boost productivity thus adding income to
cash flow-not leech from it. So, therefore, training is a cash positive
proposition, not more red ink.
To stop the mumbling and grumbling by mandating some
training, provide self-learn opportunities that allow for just-in-time training.
Quick videos, access to wikis, bite-sized learning modules-all of these allow
for self-directed, self-chosen learning opportunities that help keep employees
engaged and sharpening their skills, both of which benefit the company.
Two benefits of these methods are a) they don't require the
expense of an instructor right there but do provide learning opportunities and
b) you may be able to weed out those who aren't self-directed and are a drain
on company resources.