New Evidence that Bullet Points Don't Work
By Olivia Mitchell
This is
a great piece regarding bullet points in presentations…Are you guilty of the
infractions? Here's why you should steer away from them!
At last, we have some scientifically rigorous evidence to show that slides full of bullet-points don't work.
The research is the work of Chris Atherton, a cognitive psychologist. Chris recently delivered a presentation at the Technical Communication UK Conference and has put up her slides on slideshare. There's been a tremendous amount of interest in them, but as they were designed to complement Chris' talk -- they only tell half the story.
In this post, I'll explain the findings of Chris' research. I've written the post based on Chris' slides and asked Chris to comment on various aspects. Chris has also reviewed this post to make sure I've got all the science right.
The research
Chris tested the effects of using two different types of PowerPoint slides in a presentation. Students were randomly assigned to two groups. One group attended a presentation with traditional bullet-point slides (with the occasional diagram) and the second group attended a presentation with what Chris calls "sparse slides," which contained the same diagrams, but minimized the amount of text, and broke up the information over several different slides. Both presentations were accompanied by the same spoken narrative.
Here are samples of the slides used:
A. Traditional bullet point with the occasional diagram

B. Sparse slides

Chris tested the students' learning in two ways - multiple choice
questions and short essay answers. There was no significant difference between
the groups on the multiple choice questions. Chris comments:
This is most likely
because it's not very hard to pick out the correct answer from among
distractors when you have only recently been exposed to the material and your
memory of it is quite fresh.
Before marking the short essay answers, Chris worked with two
independent people to identify the themes of information in the presentation.
They identified around 30 themes by consensus. The short essay answers were
then marked by counting how many of those themes the students wrote about.
As you can see the students who were in the presentation with the
sparse slides did much better than those who saw traditional slides.
Theory
behind the research
There are a number of theories which can be used to explain these
results (if you're not interested in the theories, scroll down to the next
section "What does this mean for your presentations?"):
1. The limitations of working memory
Even the students who
did well in recalling themes, remembered only 6-7 themes out of a possible 30.
Chris suggests this is due to the limitations of our working memory. Recent
work (Cowan 2001) has estimated working memory capacity to be
around 4 chunks of information:
2. Two processing
pathways
·
The brain has two major
pathways for processing information.
·
The auditory cortex and the
areas around it are involved in processing language - both spoken and
written.
When a presenter uses
bullet-point slides, they're not using both pathways as effectively as they
could. The audience member has to read the words on the slide and listen to the
presenter at the same time, leading to overloading of the language areas whilst
leaving the visual cortex with very little to do:
Chris notes:
The visual cortex is
involved in reading the words on the screen - it works on the lines and
features to assemble the words that are being read, but it's not really being
used to the full, since there's usually little color or texture information.
3. Cognitive load
The theory of
cognitive load was developed by John Sweller. Cognitive load is the amount of work
required to understand or learn something. There are two main types:
1. Intrinsic
cognitive load - how inherently difficult something is.
2. Extraneous
cognitive load - extra work imposed by the thinking/learning environment.
Chris suggests that
the sparse slides may minimize extraneous cognitive load by creating fewer
competing demands on attention - that is, because we don't need to spend very
long processing the visual elements, we have more attention for what the
speaker is saying. She adds:
Having anything
on a screen invites people to look at it, the same way their gaze would keep
returning to a TV screen in a pub. Since you can't control the audience's
visual attention, it's all about controlling what visual information you make
available at any given moment, and minimizing what is there so it's not
distracting from the spoken narrative, while also ensuring that it is congruent
with what you are actually saying.
4. Better encoding of
information
Encoding is the
process of putting something into your memory. McDaniel and colleagues have shown that a little more
effort at the encoding stage can be beneficial to learning. Chris suggests:
Sparse visual cues
could lead to better encoding of information - that is, having to work a little
bit harder to integrate the speaker's narrative with the pictures might
actually improve our storage of the information (obviously this is only true up
to a point; having to work too hard at integrating the two could actually be
counterproductive, effectively producing a situation with high extraneous
cognitive load).
What does this mean for your presentations?
1. Don't say too much. Limit what you cover in a presentation.
Your audience has limited capacity to take it in.
2. Split the load. Take advantage of the brain's two pathways.
Design your slides so that they can be processed quickly by the visual cortex,
allowing the language areas to focus on what you're saying. This means using
more pictures and as few words as you think you can get away with.
3. Get rid of visual clutter on your slides
Do what you can to minimize the extraneous cognitive load on your
audience. For example:
1. Only put on your
slides things you want the audience to focus on.
2. Split information
between slides rather than having it all on one slide, so that you can direct
the audience's attention where you want it.
3. Make your audience
work
There's some evidence that making your audience work a little
to understand your point will make your point stick better. A big caveat to
this is that obviously you mustn't make it so hard that they don't get your
point at all. Some ways of doing this are to:
1. Show a picture
that the audience has difficulty relating to what you're saying. Either ask
them to guess the relationship, or explain the relationship to them.
2. Show them the axes
of a graph, and ask your audience to guess the way the data goes (give enough
clues that they're fairly likely to get it right - without making it too easy).
Thank you Chris
It's great to have some solid experimental evidence on the use of
slides in a live presentation, to back-up what so many presentation authors,
trainers and coaches have been saying. I'm also deeply indebted to Chris for
her help with this post. I'm looking forward to whatever research Chris does
next.
This
originally appeared in Olivia Mitchell's blog Speaking About Presenting. Mitchell's
blog can be found here and her
twitter homepage is here. Used with permission.