Training managers? David Hardison and Phil Cowan offer ideas on how to best communicate with them while reducing their training anxiety.

Need to add a little foshizzle to your training session? Use this little object lesson from Bob Pike Group Senior Training Consultant Doug McCallum. You'll need a glass of water, one Advil and an Alka-Seltzer tablet.

Asked: Are there any best practice guidelines on how to write an introduction? What should a good introduction contain, how long should it be, etc.? Becky Pluth responds...