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Creative Computer Based Training Tips
November 4, 2008 • By Liz Wheeler

Becky Pluth presented a concurrent session at the 2008 Pike Ascent on how to design and deliver participant-centered computer based training (CBT). Sound impossible? Here are a few of her creative tips:

 

If there is only one-way communication in the training, such as training on a CD-Rom or asynchronous training online, build in parts where the trainee must contact the manager. Also, have a list of questions for managers to ask each trainee so there is some communication.

 

A weakness of CBT seems to be increased dropouts. “If they drop out at the last minute, charge them,” Pluth suggested. “Even if they’re internal clients, begin charging them for the class and keep their registration [fee] even if they drop out.”

 

If you want to encourage soft-skill usage during CBT, use a web-cam. e/pop (at www.wiredred.com) can then drag and drop participants into groups.

 

You can create an interactive word search at www.teachers-direct.com.co.uk for free. You can use it in class and you can send additional word searches after class. “A week after training, send it to all trainees. Say, ‘Hey, remind yourself of what you covered, have a little fun and the first person to return the completed search to me gets a free candy bar,’” Pluth said.


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If learners are motivated, they retain more information. But can you extrinsically motivate your session attendees? Is it possible? “While you can’t make your participants be motivated, you can create a motivating environment,” said Becky Pluth, vice president of training and development at The Bob Pike Group. Research shows that interacting with your learners “is one of the most powerful factors in promoting learning” while “interactions among learners is another” (Angelo 1993). And teachers who present the information in a dynamic manner and display a genuine interest in what they
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