Reflecting on how you like to learn reveals insights into good and poor training. One of the qualities of a good learning environment is that it has to be emotionally safe. This means an environment that is free from intimidation and rejection, high in acceptable challenge, and where the learner experiences active participation and relaxed alertness. What solutions does new research offer for creating safe environments that increase retention?

Asked: My training department is looking for help identifying best practices for both trainer prep time and co-training or co-facilitation guidelines. Can you refer us to an article, book, etc. that could assist in helping us develop our standards?

As content developers, words and their effective use is key. With the advent of e-learning and LMS, key words are even more critical, again showing the need for trainers to be masters of all trades, including the written (and not just spoken) word. Chris Todd, a technology blogger, posted this for effective web search. It has some great tips for writing content headlines that are easily found when needing specific training in the moment!