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Top 10 Pains Part 2 - Tips, Strategies, Techniques Liz Wheeler and Rob Pike Liz Wheeler and Rob Pike Taking the Pain out of Training
Last month, we listed what were the Top 10 Pains of training in April’s e-Zine. Becky Pluth, a training consultant for The Bob Pike Group, lists a Creative Training tip for each problem. Also listed are sessions at the 15th Annual Training and Performance Solutions Conference listed where you can get more tips and tricks.
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Biggest Pain or Problem |
Tip or Trick |
Session to Attend at the Fall Conference |
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1. Training not solving organizational problems |
Identify how organizational problems align with training and write measurable objectives at the organizational level as well as at the session level. |
#204 Writing Objectives (Design)
#219
Top 10 Questions Trainers Ask – (Delivery)
Precon-Design Session |
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2. Training not aligned with organizational strategy |
During the analysis phase of training development, have the organizational strategy written out and a focal point. |
#306
High Impact Presentations (Delivery)
#219
Top 10 Questions Trainers Ask (Delivery)
Precon-Design Session |
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3. Training department is an afterthought, not a solution |
Position yourself as strategic partner versus just an “order taker”. Connect with partners and regularly check in and ask questions to make sure training is on the same page in advance. |
#306
High Impact Presentations
(Design) |
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4. Low retention/transfer of content |
Allow time for application during the training session. Remember the 6x6 rule: Review critical information six times six different ways. Build in bridging tasks between training sessions. |
#217 Review or Revisit?
That is the Question
#214
Transfer of Training (Design) |
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5. Lack of resources (people, time, knowledge) |
Create training that is modular so that elements can easily be reused. Identify Subject Matter Experts that can help with content creation or facilitation. |
#303
Facilitating Learning with “Star
Power” Guest Faculty (Facilitation) |
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6. Lack of employee retention and its impact on how much training or retraining occurs |
Identify if it’s a recruiting or training problem. Implement peer mentors to reduce training time and increase loyalty. |
#109
Transforming Managers into
Coaches (Leadership)
#211
Moving from IQ to
EQ (Leadership) |
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7. Death by PowerPoint |
Increase participation with the slides. Use fill in the blanks. |
#213
Xtreme PowerPoint Makeover
(Design and Delivery) |
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8. Subject Matter Expert (SME) being asked to train or present |
Prepare materials together. Discuss principles of engaging participants in advance of the session. Share background information on learning styles. |
#101
First Aid Kit for Subject Matter
Experts, Presenters and New and
Seasoned Trainers
(Delivery)
#302
Interactive Learning Activities
(Delivery & Design)
#303
Facilitating Learning with “Star
Power” Guest Faculty
(Facilitation) |
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9. Unable to spend time on assessment upfront to identify learning gaps |
Needs assessments greatly reduce the need for redesign and retraining. Insist on time for a quick needs assessment at minimum. |
#104
Performance Gap Mapping (Design) |
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10. Dry, boring content |
There is no such thing as dry, boring content, only dry, boring presentations. Create activities that teach and engage. Utilize a variety of media and mediums to engage and increase retention. |
#117
Powerful
Presentations
(Design & Delivery)
#219
Top 10 Questions
Trainers Ask –
(Delivery) |
Next month, we’ll reveal what YOU consider the Top 10 Pains of training. Amazingly, 25 percent of you mentioned a pain that wasn’t even on this Top 10! What was it? Ahhh, we’ll tell you in June, along with some tips to make that pain go away! Don't just tell participants your information. How bland! Use another version of AAA to validate the experience in the room, highlight information, and have them act upon what they've learned. The latest industry information on new offerings in the training world as well as tips for making a trainer's life easier--both in and out of the classroom. This month includes Univ. of MN and continuing education, live internet browsing in PowerPoint, free airport WiFi, and e-learning software for games/game shows/crosswords with free trial. Becky Pluth presented a concurrent session at the 2008 Pike Ascent on how to design and deliver participant-centered computer based training (CBT). Sound impossible? Here are a few of her creative tips: Back To Archives
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