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Top 10 Pains Part 2 - Tips, Strategies, Techniques
Liz Wheeler and Rob Pike
Liz Wheeler and Rob Pike

Taking the Pain out of Training

Last month, we listed what were the Top 10 Pains of training in April’s e-Zine. Becky Pluth, a training consultant for The Bob Pike Group, lists a Creative Training tip for each problem. Also listed are sessions at the 15th Annual Training and Performance Solutions Conference listed where you can get more tips and tricks.

Biggest Pain or Problem

Tip or Trick

Session to Attend at the Fall Conference

1. Training not solving organizational problems

Identify how organizational problems align with training and write measurable objectives at the organizational level as well as at the session level.

#204 Writing Objectives (Design)

#219

Top 10 Questions Trainers Ask – (Delivery)

Precon-Design Session

2. Training not aligned with organizational strategy

During the analysis phase of training development, have the organizational strategy written out and a focal point.

#306

High Impact Presentations (Delivery)

#219

Top 10 Questions Trainers Ask (Delivery)

Precon-Design Session

3. Training department is an afterthought, not a solution

Position yourself as strategic partner versus just an “order taker”. Connect with partners and regularly check in and ask questions to make sure training is on the same page in advance.

#306

High Impact Presentations

(Design)


4. Low retention/transfer of content

Allow time for application during the training session. Remember the 6x6 rule: Review critical information six times six different ways. Build in bridging tasks between training sessions.

#217 Review or Revisit?

That is the Question

#214

Transfer of Training (Design)

5. Lack of resources (people, time, knowledge)

Create training that is modular so that elements can easily be reused. Identify Subject Matter Experts that can help with content creation or facilitation.

#303

Facilitating Learning with “Star

Power” Guest Faculty (Facilitation)

6. Lack of employee retention and its impact on how much training or retraining occurs

Identify if it’s a recruiting or training problem. Implement peer mentors to reduce training time and increase loyalty.

#109

Transforming Managers into

Coaches (Leadership)

#211

Moving from IQ to

EQ (Leadership)

7. Death by PowerPoint

Increase participation with the slides. Use fill in the blanks.

#213

Xtreme PowerPoint Makeover

(Design and Delivery)


8. Subject Matter Expert (SME) being asked to train or present

Prepare materials together. Discuss principles of engaging participants in advance of the session. Share background information on learning styles.

#101

First Aid Kit for Subject Matter

Experts, Presenters and New and

Seasoned Trainers

(Delivery)

#302

Interactive Learning Activities

(Delivery & Design)

#303

Facilitating Learning with “Star

Power” Guest Faculty

(Facilitation)

9. Unable to spend time on assessment upfront to identify learning gaps

Needs assessments greatly reduce the need for redesign and retraining. Insist on time for a quick needs assessment at minimum.

#104

Performance Gap Mapping (Design)

10. Dry, boring content

There is no such thing as dry, boring content, only dry, boring presentations. Create activities that teach and engage. Utilize a variety of media and mediums to engage and increase retention.

#117

Powerful

Presentations

(Design & Delivery)

#219

Top 10 Questions

Trainers Ask –

(Delivery)

Next month, we’ll reveal what YOU consider the Top 10 Pains of training. Amazingly, 25 percent of you mentioned a pain that wasn’t even on this Top 10! What was it? Ahhh, we’ll tell you in June, along with some tips to make that pain go away!


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