After recently attending a two-day Boot Camp with trainer Becky Pluth, MaryClaire Rocheleau emailed her boss: Thank you! The class I attended this week was phenomenal. The content was not only appropriate to my current level of knowledge but provided me with at least 20 tangible ideas that I can put into immediate use for the PMPI Training. I continue to appreciate your allowing me to step out of my “paid role” to explore what I am finding to be my passion. I aspire to be like the trainer who facilitated this session Again, thank you! I am truly lucky to have such a supportive and encouraging boss and do want you to know how much I appreciate you. She then followed up with us to relate how the Boot Camp had been implemented—in some rather unexpected ways!

Bob Pike recently interviewed Ken Blanchard highlighting questions asked by those participating in the teleseminar as well as current projects Ken is involved in. Here are a few highlights from that interview.

When most people think of the word “COACH,” they immediately imagine someone on the sidelines screaming at their players to do a better job. That may be true in certain sports situations, but in business, a coach needs to have a completely different approach in order to help employees improve performance. Let’s have a look at the role of a manager/coach and how that integrates with employee development. Where does traditional training come in? How does training relate to coaching? And what are the differences between training, coaching and counseling?