Every generation before us has experienced the frustrations of change...and survived.
The training staff at Jiffy Lube International-part of Shell Oil Company-can directly tie business results into the participant-centered training they do for their 2,000 franchise locations. This distinction set them apart as they were named American Society for Training and Development's BEST for their commitment to enterprise-wide learning and development. What benchmarks did this BPG client measure and how did they implement participant-centered training?
Bob Pike was recently interviewed by WKOK radio in Pennsylvania on its Round Table talk show.
In business, there are six types of presentations commonly used. Let's examine each of them. Keep in mind, however, that not every presentation that you will want to make will lend itself to one of these formulas, but they are a good place to start. Then, you can modify and adapt to meet your specific needs.
A New Twist on Subject Matter Experts
A Very Green Lending Library
High Performing Companies Keep Customers in Sight
What do drinking water, a comb and a blender have in common? They can all become great object lessons with training applications.
On a month-long whirlwind tour of Asia and Australia, here are some of my highlights so far.
It is amazing what you can achieve when the people involved have both intention and attention -- the personal motivation to achieve and the willingness to stay focused. Some have one or the other. Rarely do they have both in large quantities. When they do, the coaching process is a dream-- even when it is still intensive.
Here are three ideas for continuing to remind former participants of information they need to retain to maximize their potential on the job.
In participating in a program this week, I was once again struck by how often it seems we are learning to pass the test, not learning for life.
